Frequently asked questions about Terzo Testo: document value, relations with lawyers, what you receive, privacy and contact options. Clear and immediate answers. Domande frequenti (FAQ) Do you need a lawyer before contacting me? No. This service is designed for pre-legal situations or those not yet formalized in court. If I deem it necessary to consult a qualified professional, I'll let you know right away. Is the document I receive legally valid? It's not a legal document. It's a clear, logical, and defensible text: it can have evidentiary or documentary value (it demonstrates good faith, clarity, and an attempt to reach an agreement). What do I actually get? An editable Word file and, if you prefer, a PDF ready to send. I can add instructions for certified email or registered mail. What if the other party doesn't respond? No one can be forced to respond. But having written well (and rehearsed it) is often useful later. Can I speak by voice? Yes, with an optional voice interview (15–20 minutes, €15, deducted if you confirm the assignment). Alternatively, it's included if included in the quote you've already accepted. How do you handle my data (including sensitive data)? Before submitting the completed form, I ask for your informed consent . The data will be used only to respond to your request and will be retained for the time strictly necessary (see Full Disclosure). Who really writes the lyrics? Every document is born from human mediation. AI is a supporting tool: the final result is always an authentic text, verified and tailored to your specific objective. Is the document I receive legally valid? It's not a document with automatic legal validity, like one produced by a lawyer or notary. It's a clear and well-constructed document that can be very useful in a later process, even before a lawyer or an organization. What if the other party doesn't respond? No one can be forced to respond. But having written well (and having rehearsed it) is often crucial later, because it leaves a lasting impression, clarity, and seriousness of your position. Do you need a lawyer before contacting me? No. Terzo Testo doesn't replace the work of a lawyer or consultant. However, it helps you take the first step with a well-written text: sometimes this is enough to avoid unnecessary expenses and misunderstandings. Can I speak by voice? Yes. It's possible to schedule a phone or WhatsApp conversation to better clarify the context before writing. How do you handle my data (including sensitive data)? With the utmost confidentiality. The data and documents received are used only to draft the requested text and are never stored or reused beyond the time strictly necessary.

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

Short video: discover in under a minute what TerzoTesto is, the document mediation service for delicate and complex situations. Play Video Facebook Twitter Pinterest Tumblr Copy Link Link Copied

Hai cercato come scrivere una lettera, chiedere un rimborso o chiarire una situazione? Sei nel posto giusto. Qui trovi la forma giusta per le tue parole YOU’RE IN THE RIGHT PLACE WHAT YOU WERE LOOKING FOR, TAKES SHAPE HERE We won’t give you a template to copy, but a clear, tailored document for your situation. MORE QUESTIONS REQUEST DISCOVER TerzoTesto