Document mediation cannot be standardized or reduced to pre-made templates. The initial request is free and non-binding: it allows us to assess whether and how we can help. Document mediation cannot be standardized or reduced to pre-compiled templates. In our method, Artificial Intelligence tools also find space as technical support : useful, but never a substitute for human consciousness. For this reason, our approach is both artisanal and consultative: We analyze the context, evaluate the complexity, and construct texts that reflect exactly what is needed, with moderation, rigor, and a sense of proportion. Sending the The initial request is free and non-binding : it allows us to evaluate whether and under what conditions it is possible to develop a coherent and effective intervention. Write to us on WhatsApp to request a phone appointment. Text ownership The documents produced are the exclusive property of the Client, who retains full ownership and responsibility from the moment they are sent. TerzoTesto does not retain any copyright or subsequent use rights on the texts written on behalf of the Client. 👉 Below are the operational phases of the service. Choose the area you are interested in and briefly describe your case (written text or WhatsApp audio max 2 minutes). 🎯 It's for a free, no-obligation initial assessment. Send request initial If essential details are missing, we will send you a short, targeted questionnaire. It will help us understand the situation better. Questionnaire (if needed) You will receive a personalized proposal with times, methods and compensation. If you accept, we will send you payment instructions. Preventive Once the payment is confirmed, we start working on the text. Delivery based on the complexity of the case (usually within a few working days). Drafting and delivery SUBMIT REQUEST Do you want to speak to us in person? Write us on WhatsApp to request a telephone appointment Official correspondence and delivery of texts always take place via email. If you don't have an email address, we can handle the entire exchange on WhatsApp.

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

Example: private agreement between siblings for the use of farmland. A clear and straightforward document, without complex clauses. SUBJECT Private Agreement Between Brothers Regarding the Use of Agricultural Land 💡A text of this kind falls within the mid-to-lower price range, as it is a straightforward case: the agreement involves only two parties, requires no technical attachments or particularly complex clauses, and is not a legally binding notarial contract, but rather a private writing to be used as a clear and shared reference. In such cases, the cost is justified by the work of gathering contextual information, drafting a balanced text, and preparing a clear draft that avoids ambiguities or future misunderstandings. The quoted fee is €80. We, the undersigned: [Name and Surname of Brother 1], born in [place] on [date], residing at [address], [Name and Surname of Brother 2], born in [place] on [date], residing at [address], Whereas we are both co-owners of the agricultural land located in [location, cadastral map and parcel], we wish to amicably and transparently regulate its use and management. To this end, by mutual agreement, we establish the following: 1. Use of the land The northern portion, bordering the municipal road, shall be used exclusively by [Brother 1] for seasonal crops. The southern portion, bordering the stream, shall be used exclusively by [Brother 2] for family gardening. 2. Maintenance Each of the two parties undertakes to maintain their assigned portion of land in good condition, ensuring cleanliness, proper boundary management, and respect for good neighborly practices. 3. Shared expenses Any expenses related to extraordinary maintenance (e.g., external fencing, main access, land reclamation) shall be shared equally, unless otherwise agreed in writing. 4. Duration of the agreement This private agreement shall last for 5 years from the date of signing and shall be automatically renewed unless written notice of termination is given by one of the parties at least 60 days before expiration. 5. Good faith Both parties declare that they act in good faith and intend to maintain a cooperative relationship, avoiding disputes or conflicting interpretations. Done, read, confirmed, and signed. [Place], [Date] Signature of [Brother 1] ___________________________ Signature of [Brother 2] ___________________________ ← Back to Home

Sample Italian letter for foreigners in Italy. Write correctly to municipality, registry office, ministry, tax office or social security agency without language mistakes.” Italian letter for foreigners – sample request to municipality, registry office, ministry, tax office or social security agency CASE Request for Authorization and Tax Clarifications from an Italian Public Authority, Submitted by a Foreign Citizen Owning Property in Italy 💡 A communication of this kind requires not only a solid command of formal Italian but also the ability to clearly present complex data and documentary references, in order to comply with bureaucratic procedures and legal requirements. The service includes: analysis of the situation and attached documentation; drafting of a clear, formal, and precise text suitable for Italian public authorities or professionals; possible adaptation of documents or translations; delivery of a ready-to-use text, accompanied by explanatory notes if needed. For complex communications of this type, the fee ranges from €150 to €220, depending on the number of attachments, the need for technical explanations, and the length of the letter. Subject: Request for Clarifications and Authorization Regarding Property Tax Management To the kind attention of [Name of Authority or Office], I, the undersigned [Full Name], a citizen of [nationality], residing at [foreign address], owner of the property located at [property address in Italy], Italian tax code [xxxxxx], hereby request clarifications and, if necessary, authorization regarding the tax obligations related to the rental of the above-mentioned property. In particular, I kindly ask you to confirm: the correct procedures for declaring rental income; any benefits or exemptions applicable to non-Italian residents; mandatory documentation to be attached for future communications; expected timelines for responses and payments. Attached please find: copy of the rental contract; documentation proving previous payments; certificate of foreign residence; any receipts of taxes already paid. I remain at your disposal to provide any additional information and thank you in advance for your kind attention and cooperation. Sincerely, [Signature] ← Back to Home

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home

A practical example of defensive and reasoned writing. Discover TerzoTesto’s approach to creating clear and targeted documents. SUBJECT: Urgent notification of intervention regarding water leak in the stairwell 💡 To prepare this report, it was necessary to gather all the details from the requesting customer to accurately describe the problem (exact location, leak dynamics, any checks already performed). A clear and orderly letter was then drafted, aimed at making the situation immediately understandable and requesting rapid intervention, without resorting to unnecessary technicalities. This is a simple case, but it still requires careful wording to be effective and relevant. For an assignment of this type, the mid-range price is €60. The price includes proofreading the text before submission and minor adjustments based on any clarification requests. Dear Mr. [Administrator Surname], I am writing as a condominium owner of the building in \[full address], staircase A, to report a situation which, given the way it is developing, requires prompt intervention. For about a week, a constant leak has formed in the ground floor stairwell near the condominium water meter. Over the past 48 hours, it appears to have increased in both volume and spread. Currently, the surrounding floor is constantly wet, and the baseboards are already showing signs of swelling. It's not just an aesthetic inconvenience: standing water can quickly damage the covering and encourage mold growth. Furthermore, several residents—including elderly residents—pass through that area every day, increasing the risk of slips. For the sake of completeness, I'd like to point out that I've already checked with Mr. [Name of caretaker or neighbor, if applicable] to ensure that this isn't a leak originating from a single private property. It therefore seems likely that there's a problem with a condominium pipe or the system connected to the meter. I would be grateful if you could quickly arrange a technical inspection and, pending intervention, consider installing temporary signs indicating the risk of slipping. I remain available to provide updated photos and to facilitate access to the area if necessary. Best regards, [Name and Surname] [Telephone number] \[E-mail] ← Back to Home

Learn about documentary mediation: written solutions to handle delicate situations with clarity and balance. What is document mediation? Document mediation is the preparation of written texts designed to address delicate situations in a clear, balanced, and effective manner. It is not a legal document, it is not bureaucracy, it is not a standard form. It is a tool that translates complex needs into written form: clarifying positions, organizing information, preventing misunderstandings. Why it is useful A poorly formulated text can create misunderstandings, tensions, or obstacles. Document mediation helps give order and strength to words, transforming difficult passages into understandable and respectful communications. Difference from legal mediation Documentary mediation should not be confused with **civil and commercial mediation** regulated by law (Legislative Decree 28/2010). It has no binding legal effect and does not replace lawyers or notaries: it serves as preliminary or complementary support, with a communicative and preventive function. Origin of the term Recently introduced as a neologism, document mediation offers a unified name to editorial practices that were already widespread in a fragmented way. The first structured service in Italy to adopt and spread the term was Terzo Testo (founded in 2025), helping to formalize its use in the consultancy field. It is the intention of Terzo Testo to promote document mediation not only as a professional service, but also as a cultural approach , aimed at fostering clarity, awareness, and self-determination in relations between citizens, professionals, and institutions. ← Back to Home